Address – P.O. BOX 29093, PHOENIX, Arizona 85038

The link to the job posting is as follows:  https://recruiting.adp.com/srccar/public/RTI.home?c=1208301&d=External&r=5000369055806&_fromPublish=true#/

Job Description

Albertsons’ Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 280,000 employees across 34 states and the District of Columbia. Albertsons’ Companies is privately owned with supermarkets across the country that include: Albertsons, Safeway, Vons, Pavilions, Randall’s, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

The National Services Center located in Northwest Phoenix, has an opening for a Payroll Manager.

This position is responsible for direct oversight of a Finance ESC Payroll Processing team of up to 20 members supporting weekly payroll / payment transaction processing, special transactions / runs processing and running payroll jobs. The position provides supervision to ensure the team has adequate staffing, staff is adequately trained on appropriate functions and employees maintain a professional customer service focus. The incumbent oversees day-to-day operations of the group, which includes ensuring the most effective process for accurate and timely transactions processing & developing / maintaining procedures and an efficient operating structure.

DUTIES AND RESPONSIBILITIES:

• Executes Senior Management strategies and objectives.
• Participate in the development, refinement, and execution of, departmental strategy, goals, and performance management tools.
• Reviews, recommends, implements, and maintains operational controls and standards.
• Provides direction, leadership, and expertise to functional subordinates in assigned area.
• Develops the skills of subordinates through a combination of goal-setting, delegation, training, counseling, and performance management.
• Working with team leadership, ensures that subordinates are provided with the appropriate tools to successfully execute their responsibilities.
• Working with team leadership, ensures appropriate staffing levels and personnel actions such as hiring, firing, promotions, transfers, salary actions, and staff training.
• Working with team leadership, ensures written procedures and manuals are developed and maintained via reviews at regular intervals.
• Working with team leadership, ensures adherence to SOPs to ensure process standardization.
• Monitors ongoing operations within the work group and adjusts as necessary to meet changing conditions; flexibility to think outside the box and incorporate best practices to improve efficiency and effectiveness.
• Coordinates, communicates and interfaces with internal and industry peers to ensure the most effective and efficient use of available resources.
• Is aware of changes in legislation/payroll/tax rules and ensures compliance.
• Manages the team performance in the following ways:
• Work cross-functionally by Liaising with Payroll Accounting & Trust, Service Delivery, and HRIS teams within ESC to ensure communication lines are in place for transaction balancing, changes, issue resolutions and transactions / process updates.
• Maintain and manage open-items list to capture, report, and drive-out timely improvements and solutions.
• Develops succession plans and ensures adequate cross-training sufficient to maintain efficient and effective operations.
• Participate in M&A planning meetings and other activities as needed/assigned.
• Participates in year-end activities as needed/assigned.
• Support and/or lead projects as needed/assigned.

• • Effectively leveraging Team Leads to drive performance within the team through developmental conversations, delegation, and follow up.
  • Working through Team Leads, ensures timely and accurate running of weekly payroll jobs.
  • Utilizes available resources and personnel to ensure accurate and timely completion of payroll / payment transaction processing, including special payments (final pay, emergency pay, manual checks, etc.) and runs.
  • Reviews compiled performance data — score card — for the group, providing regular reports to the Senior Management.
  • Provides feedback to subordinates, and makes resources / processes changes in support of performance standards objectives.
  • Ensures a timely response to escalations that maintain a positive customer relationship.
  • Creating and interpreting dashboards to identify, monitor, and resolve process inefficiencies.
  • Acting on findings from dashboards to establish baseline performance requirements and ongoing process optimization efforts.

PEOPLE RESPONSIBILITIES:

• Manages up to 4 exempt direct reports.
• Manages up to 25 non-exempt direct reports.

SCOPE DATA:

• Leads department staff.
• Makes recommendation to ESC Management regarding department’s direction and strategic initiatives.
• Implements direction, participates in establishing policies and resources.
• Monitors, evaluates and reports to Senior Management on results.

Skills and Experience:

• Education – Bachelor’s Degree in Business, Human Resources or related fields-preferred.
• 5+ years managing high volume transaction processing and customer service.
• Comprehensive experience in management reporting and analysis of performance is required.
• PeopleSoft experience preferred.

JOB REQUIREMENTS:

• Knowledge of payroll wage and tax laws.
• Strong leadership skills.
• Ability to communicate effectively with diverse groups and individuals.
• Solid communication and presentation skills — presents oral and written information to managers and senior managers and influences decision making.
• Expert in establishing effective work relationships according to requirements of position.
• Team player — creating a team atmosphere and being a role model.
• Use standard software, hardware and technology of the work unit.
• Expert in using available tools to track all types of service in order to provide excellent customer service.
• Solid ability to learn and adapt.
• Capacity to work quickly, accurately and effectively.
• Self-motivated possessing high degree of initiative, creative, innovative, proactive skills and abilities.
• Ability to handle multiple tasks.
• Exceptional organizational skills.
• Desire to progress and advance career within the Payroll arena.

PHYSICAL ENVIRONMENT:

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Minimal travel.